1. Invite Sticky

Click here to invite Sticky with the required permissions.
Do NOT edit these permissions! Sticky will need them to start properly.

To check you didn't mess up any permissions you can use:


2. Set a command prefix

All default commands start with _s, to avoind any problems with other bots we added a feature to change this.
We recomment using a prefix that no other bot in your Discord is using.

_ssetprefix (The prefix you like)

All commands start with your new configured prefix! You can always check your prefix by tagging Sticky.

As you can see, this Discord is using '-' as prefix!

3. Set your staff role

If you want your staffmembers to be added to created tickets, you can add a staffrole!
Keep in mind, You can only choose 1 staffrole, so use one that every staffmember has.
To set a staffrole, use the following command:

setstaff (Tagg the role you want to add)

This will look simular to this:

The staffrole here is @Staff.

4. Ready to use Sticky!

Sticky is now ready to be used!
People can now use these commands to create a ticket:

1. new
2. ticket
3. newticket

(Of course with the prefix you set at 2. So make sure people know your prefix.)

5. Customization

Sticky allows you to make most things look and feel exactly how you want it, and there are many options to change!
The easiest way to change these options is by visiting our Web Panel.
Or use:

setsetting (The setting key you want to change) (The thing you want to change it to)

5.1. Category

Set the category you want your ticket to be opened in.

setcategory (Category name or ID)

5.2. Default ticket name

Do you want all created tickets to have a specific name?
You can use:

setdefaultname (The name you prefer)

5.3. Create a ticket with an emoji

Create a message were people can open a ticket by clicking an emoji!



How do I close a ticket?

Simple, use this command:

close <reason>

How do I open tickets with a reaction?

Did you even follow this page? It is on this page!

How do I add members to a ticket?

Simple, use this command:

add <User/role ID or tag>

None of the commands work?!

Check your prefix and permissions. Every command starts with your prefix, so if your prefix is ! the help command is !help
You can always find your prefix by tagginst sticky, and you can check permissions in a channel with the checkperms command.

Need help?

Do you need help or do you have questions? Feel free to join our Discord and create a ticket!